1.Listen to other people’s needs.   The place to start this is during peoples 60 secs and 10 minute presentations, but the best place to do it is in One on Ones when you get to know a lot about each other’s business.  This gives you a variety of triggers for you to listen out […]

Well, below are the official figures from Facebook on the progress of our Facebook fan page.                                       LAST WEEK                     PREVIOUS WEEK             […]

What Is ABC Analysis? It is an analysis of a range of items that have different levels of significance and should be handled or controlled differently.   It is a form of Pareto Analysis. What is Pareto Analysis? It is a formal technique useful where many possible courses of action are competing for attention.  In […]

Lindsay Evans 20th August, 2014 The following are tips on how to get the best out of your BoB membership Attendance builds trust – people see you, interact with you and get to know you and all of this shows you are reliable and trust worthy – key aspects for any referral partner.  One of our […]

Ways to improve your body language and physical movement for your 60 seconds or ten minutes in front of your clients. What is “physical movement”?  It is exactly what it sounds like: how you move your body as you speak.  This encompasses a few things: Whether you – or how you – walk around the […]

How to read body language to help your communication business skills.  It is often said that in face-to-face and even body-to-body communications, the words we speak actually account for less than 10% of the message we convey, while body language accounts for more than half of our message.  It’s simple to start using body language […]

The way we all do business constantly evolves, we may move to specialise in certain areas or we may streamline how we do our work, but there is a core aspect that has never and will never change, and arguably it is the most important aspect of all business. Dealing with people. If you are […]

Are you thinking of expanding your business? Here are some suggestions that could help. 1/  Collect Information Consider collecting information from businesses, government bodies, trade publications, customers, industry associations and market reports.  This information can help you to revise your business and marketing plans, analyse your competitor’s activities and help you identify new growth area. […]

Meetings compliments to – Dr. Marta Bauk Well run meetings can be a very powerful and valuable tool however it’s important to know what types of meetings to have, who to have them with, when and how often and how long they should take. Meetings are used for communication and dissemination of information, but also to give staff […]

Article by Chris Ramussen – owner of Synateq The Importance of Good Customer Service. None of us want to experience loosing a customer through poor customer service. Good customer service isn’t just an add-on, it has to be what we live and breathe. Let me share a recent personal customer experience that brought home sharply […]